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  • ADDRESSING THE KEY TECHNICAL CHALLENGES AND MAKING THE RIGHT DEPLOYMENT DECISIONS

  • Chairman: Antonios Drossos, Managing Partner, Rewheel, Finland
  • 09.15
  • End-to-End Performance and Traffic Management for Broadband Application Assurance and Enhanced Quality of Experience

  • Dr Achilles Petras, Head of Broadband QoS Solutions, BT Wholesale, UK
    • A holistic framework of capacity performance-traffic management
    • Focus on delivering quality not just headline speeds both upstream and downstream
    • Customer experience is about functional services not bandwidth allocations or rate limits
    • Differentiate application performance by managing quality network degradations (losses and delays)
    • DPI is an important tool that works in parallel with other QoS techniques end-to-end
  • 09.45
  • PANEL DISCUSSION Exploring The Evolution Of Data Traffic Patterns: How Operators Are Meeting The New Challenge Of Managing Real-Time Streaming And Bandwidth-Hogs

  • Sylvain Thevenot, Senior Director, Products & Strategy, TalkTalk Group, UK
  • Guy Bradshaw, Head of Broadband Commercial Strategy, Vodafone, UK
  • Walid Thabet, Director Data Services, Mobily, Saudi Arabia
  • Dr Achilles Petras, Head of Broadband QoS Solutions, BT Wholesale, UK
    • Voice calls vs. video streaming: How many subscribers can you fit on one cell
    • How do you manage real-time media-rich applications?
  • 10.30
  • Cash-Constraints and Increasing Customer Expectations: How Does An Operator Manage Investment In Network Capacity To Ensure Customer Satisfaction?

  • Sylvain Thevenot, Senior Director, Products & Strategy, TalkTalk Group, UK
    • How does operator capacity strategy affect churn
    • What factors frame an operator’s decision to add capacity or deploy a new bandwidth control mechanism?
    • Is broadband all about bandwidth or are there other customer considerations?
    • How do you manage customer expectations in the context of broadband?
    • To what extent does it make sense to over-provision a network to ensure performance?
  • 11:00
  • Networking & Refreshments Break

  • 11.30
  • Overcoming Encryption And Other Traffic Management Avoidance Mechanisms: To What Extent Is Accuracy Still A Challenge For Today’s Technology?

  • Benny Lim, Director, Public IP Engineering, Singtel, Singapore
    • How close can today’s DPI systems get to achieving zero false positives?
    • How do new client software releases affect accuracy of detection?
    • To what extent are DPI systems able to capture different types of protocols accurately?
    • Strategies for realising the benefits of packet sniffing
  • 12.00
  • Telenor’s View on Traffic Management: A Real-World Approach

  • Ståle Pedersen, Head of OSS, Telenor Group, Norway
    • Assessing the value of data and the customer’s need for speed
    • What is the operator’s key concern? Recognition, mediation or billing?
    • Promoting the improved performance of a managed connection to end-
  • 12.30
  • How BitTorrent’s New uTP Congestion Control Protocol Will Help Telcos Deal With BitTorrent Traffic in the Context of Congestion Management

  • Eric Klinker, President & CEO, BitTorrent, USA
    • Introduction to uTP and the design principles behind the new transport
    • To what extent does the transport have the potential to change the CAPEX profile of telcos?
    • What will be the implications for existing traffic management solutions
    • How is uTP friendlier than TCP as a solution to the IETF's LEDBAT working group?
  • 13.00
  • Networking & Lunch Break

  • 14.00
  • PANEL DISCUSSION Understanding The Relevance of Policy in Apps Stores: Preventing Bill Shock and Delivering Personalized Services

  • Shannon Bell, Director of PLM, Bridgewater Systems, USA
  • Benny Lim, Director, Public IP Engineering, Singtel, Singapore
    • Extending Policy Control from the Network to Application and Subscribers
    • Empowering subscribers to manage mobile data usage, set limits and notifications an receive special offers
    • The importance of policy in addressing new EU “Bill Shock” and data roaming regulations
  • 15.00
  • Reducing CAPEX And OPEX Across The Network: Capitalising Upon The Cost Savings That Can Be Achieved From A PCRF-Based Approach To Traffic Management

  • Walid Thabet, Director Data Services, Mobily, Saudi Arabia
    • Utilising policy + PCRF functionality to deliver unrivalled network intelligence
    • Measuring the value of enforcing policy decisions at the most efficient part of the network
  • 15.30
  • Exploring the Relationship Between Introducing Devices and Increasing Data Traffic: Assessing the Impact of USB Dongles and the iPhone Upon User Behaviour

  • Pavel Roytberg, Product Director, MTS, Russia
    • What is the relationship between data traffic and devices?
    • How can iPhone operators monetise increased demand for mobile internet?
  • 16.00
  • Networking & Refreshments Break

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  • REGULATORY ENVIRONMENT: LAWFUL INTERCEPT AND NET NEUTRALITY

  • 16.30
  • Readiness of the New Framework for the Future Development of the Electronic Communications

  • Karim Antonio Lesina, Executive Director, EMEA Government Affairs, AT&T, Belgium
    • Qualifying the evolving regulatory standpoint on traffic management moving forward
    • What factors have led to a need for a new framework for electronic communications?
  • 17.00
  • PANEL DISCUSSION Should All Packets Be Treated Equal and To What Extent Should This Raise Alarm Bells With Regulators?

  • Jean Jacques Sahel, Director Government and Regulatory Affairs Europe, Skype, UK
  • Richard Fletcher, Development Director, Plusnet, UK
  • Karim Antonio Lesina, Executive Director, EMEA Government Affairs, AT&T, Belgium
  • Michael Bartholomew, Director, Director, ETNO, Belgium
    • What does net neutrality mean for traffic management?
    • What concessions to net neutrality have already been made in early DPI deployments?
    • To what extent could net neutrality have an adverse effect on a carrier’s competitive edge?
    • Does net neutrality regulation provide an unfair advantage to smaller service providers?
  • 17.30
  • Close of conference day two